Returns & Exchanges
At Maa Kaa Achar, we take pride in the quality of our homemade pickles; however, due to the perishable nature of food items, we only accept returns for products that arrive damaged or incorrect. Please inspect your delivery immediately and contact us within 24 hours of receipt to initiate a resolution.
Return Process
- 1.Report the Issue
Email our support team within 24 hours of delivery with your order number and clear photographs of the damaged or incorrect product.
- 2.Verification Process
Our team will review your claim and the provided images to verify the quality concern or shipping error within 2 business days.
- 3.Approval & Instructions
Once approved, we will provide instructions on whether to discard the item or return it; please do not ship items back without prior authorization.
- 4.Refund or Replacement
Choose between a full refund to your original payment method or a fresh replacement jar sent at no additional cost to you.
